They were trying to connect their new printer, a Canon TS5100 to their Macintosh computer. This individual had a Macbook professional computer with Macintosh Mavericks operating sytstem installed. I need to update my computer from a 10.9.5 to a minimum of a 10.10, how can I do that without losing my files? This time I received the following request from a customer.
Another information technology problemo in the world order.
